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Shipping


The order will be shipped within 1 - 3 days after payment. If you choose to pay with Firstgate Click&Buy the order will be shipped 1 - 3 days after the order has been placed. In Germany, we can reach any destination within 2 days, for the Rest of Europe shipping may take 3 days. Outside of Europe any destination can be reached within 1 week.
After receiving your order we will send you an email confirming your order andd its details (order confirmation). This order confirmation is not an acceptance of your offer. It only informs you that your order has been received. The act of sale is valid when we hand your products over to our shipper and confirm the shipment in a second email. This second email is the order confirmation. If an article is not listed in the order confirmation, it is not matter in the act of sale.
All articles presented on our website are usually in stock. We will immediately inform you if the disposibility has changed. If against all odds an article cannot be delivered we will immediately return the payment onto your bank account.
All prices are brutto prices in Euro including 19 % German VAT.

Germany
up to 10 kg 4,50 ¤

Austria, BENELUX, Denmark
up to 10 kg 8,00 ¤

France, Italy,Greece
up to 5 kg 11,00 ¤
up to 10 kg 16,00 ¤

Finland, UK, Sweden
up to 5 kg 12,00 ¤
up to 10 kg 19,00 ¤

Poland, Czechia, Slovenia
up to 5 kg 19,00 ¤
up to 10 kg 22,50 ¤

Hungary, Norway, Ireland, Spain, Portugal
up to 5 kg 19,00 ¤
up to 10 kg 25,00 ¤

Estonia, Latvia, Lettland, Slowakia
up to 5 kg 20,50 ¤
up to 10 kg 31,00 ¤

Switzerland, Israel
up to 10 kg 25,00 ¤ (without VAT)

If the delivery was unsuccessful, our shippers try to deliver up to three times. Then the shipment will be returned to us. After estimating the right adress through our QM the next delivery has to be settled by the customer.
All shipments are insured for 750 ¤ per package.
If the shipment leaves the EU, customs will have to be payed. They will become due when the shipment reaches its destination country. Since the customs vary we cannot give you accurate information. Please ask your local customs office. Please consider individual regulations in the different countries. Of course, within the EU there will be no custom fees.

Our shipping partners


GLS Germany "Parcel logistics with a brand-name quality", this is the rule and the company philosophy at GLS Germany. It means: reliable parcel delivery within 24 hours in Germany, and 24-96 hours across the whole of Europe, Tracking & Tracing, extremely low damage rates, a reasonable price-performance ratio and strong customer orientation. Founded in 1989, GLS Germany is today one of Germany\'s four major parcel logistics providers.

UPS Founded in 1907 as a messenger company in the United States, UPS has grown into a USD 42.6 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS, or United Parcel Service Inc., is a global company with one of the most recognised and admired brands in the world. As the largest express carrier and package delivery company in the world, we are also a leading provider of specialised transportation, logistics, capital, and e-commerce services. Every day we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.

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